Delivery time ranges from 30-60 days based on the product model, with larger pumps possibly requiring more time.
The availability of products in stock varies by item. For commonly ordered products, there is usually stock available. However, for highly specialized or custom products, lead times may apply, and we recommend checking with the factory for real-time stock status.
The minimum order quantity depends on the product type. For standard items, the MOQ might be 10-100 units, while for custom products, the MOQ could be higher depending on the customization required. Specific MOQ details are available upon request.
Yes, we can provide a complete set of solutions free of charge based on customer requirements.
All products come with installation instructions, and technical support via phone, video, or other means is available.
Yes, after-sales support is available to assist with any product issues, warranty claims, or questions regarding product performance. Our team can guide you through troubleshooting, replacement, or servicing, depending on the nature of the concern.
"Customer Support is dedicated to providing timely assistance, ensuring all your inquiries are addressed with professionalism and care."
"Ticket Support allows you to easily submit and track issues, ensuring quick resolution with clear communication every step of the way."
"Free Insight offers valuable, no-cost advice and recommendations to help you make informed decisions and optimize your operations."
Our pumps are suitable for a wide variety of liquids, including clean water, wastewater, chemical solutions, and viscous liquids. Specific applications depend on the pump model and configuration; please consult our technical support team for details.
The flow rate and pressure of your pumps depend on the specific model and application requirements. Generally, our pumps can provide flow rates from a few cubic meters per hour to hundreds of cubic meters per hour, with pressures reaching tens of bar. For detailed parameters, please contact us for technical specifications.
When choosing a pump model, factors such as liquid properties, flow rate requirements, pressure requirements, and operating environment need to be considered. Our sales team and technical support can provide personalized recommendations based on your needs.
Yes, regular maintenance ensures efficient pump operation and extends its service life. We recommend regular inspections and maintenance based on usage frequency, especially for seals, bearings, and the motor. If needed, you can choose our maintenance services.
We provide comprehensive after-sales service, including installation guidance, commissioning support, technical training, and equipment warranty. Our technical team is always there to support you, ensuring the efficiency and stability of your pumps during use.
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